Our Partnerships

Through affinity partnerships, ServLine offers state associations a variety of resources to help you engage with your membership, including about association news, industry information, and thought leadership.

Eliminating Utility and Customer Pain Points

Leak adjustments and water line and sewer line repairs are a constant concern for water utilities, and affinity partnerships can help ease the burden of unexpected costs due to breakages. The ServLine program solves the leak-associated problems at no cost to the utility while also providing their customers optional repair service plans for water and/or sewer lines through affinity partnerships.

Financial Support for Your Association

State associations are in a unique position to present the ServLine program, one which can help your member utilities to better serve their customers while improving their operations. In return for your role in promoting partnerships between ServLine and your members, you have the opportunity to receive an annual royalty that goes directly to your bottom line.

The additional revenue stream from affinity partnerships can help to solidify your organization’s financial strength, particularly during these challenging times.

“At the end of the day, our job is to provide service to a customer with a vital need they have every day. ServLine assists the utility to do that.” -Bob Freudenthal, Executive Director, Tennessee Association of Utility Districts

National Rural Water Asssociation

 

Through an exclusive affinity partnership with the National Rural Water Association (NRWA), ServLine offers a unique and exciting opportunity to state rural water associations throughout the country.

ServLine offers the state association a variety of resources to help you engage with your membership about association news, industry information, and thought leadership. The resources include:

  • Articles/Case Studies
  • Training – approved for credit 
  • Webinars
  • Board Reports – quarterly reports to give members information about what the association is doing
  • Newsletters
  • Website content
  • Lunch and Learn
  • Conference speakers
  • Help the association staff
  • Grants thru the HomeServe Cares Foundation

Leak Protection

The program provides a solution for utilities to recapture lost revenue from customer water leaks and protect customers from an unforeseen and potentially costly expense from water loss.

 

Utility Benefits

 

 

    • Lower costs
    • Reduce staff workload
    • Improve customer satisfaction

 

Customer Benefits

 

      • Financial protection
      • Better experience
      • Peace of mind

Line Protection

The program provides a solution for utilities to recapture lost revenue from customer water leaks and protect customers from an unforeseen and potentially costly expense from water loss.

 

Utility Benefits

  • Lower costs
  • Educates customers about responsibility
  • No cost for utility to provide a solution

Customer Benefits

  • Simple claims
  • Peace of mind
  • Financial protection

WATER LEAKS HAVE HUGE IMPACT

34 billion gallons of water are lost due to residential water leaks, according to the EPA

62,000 gallons wasted per leak is the national average

10% of homes leak 90+ gallons per day

75% of Americans are not aware their line is their responsibility

2.2 billion dollars were wasted in water production

$350.11 is the national average cost for a water leak