Eliminating Utility and Customer Pain Points
Leak adjustments and water line and sewer line repairs are a constant concern for water utilities, and affinity partnerships can help ease the burden of unexpected costs due to breakages. The ServLine program solves the leak-associated problems at no cost to the utility while also providing their customers optional repair service plans for water and/or sewer lines through affinity partnerships.
Financial Support for Your Association
State associations are in a unique position to present the ServLine program, one which can help your member utilities to better serve their customers while improving their operations. In return for your role in promoting partnerships between ServLine and your members, you have the opportunity to receive an annual royalty that goes directly to your bottom line.
The additional revenue stream from affinity partnerships can help to solidify your organization’s financial strength, particularly during these challenging times.
“At the end of the day, our job is to provide service to a customer with a vital need they have every day. ServLine assists the utility to do that.” -Bob Freudenthal, Executive Director, Tennessee Association of Utility Districts
National Rural Water Association
Through an exclusive affinity partnership with the National Rural Water Association (NRWA), ServLine offers a unique and exciting opportunity to state rural water associations throughout the country.
ServLine offers the state association a variety of resources to help you engage with your membership about association news, industry information, and thought leadership. The resources include:
- Articles/Case Studies
- Training – approved for credit
- Webinars
- Board Reports – quarterly reports to give members information about what the association is doing
- Newsletters
- Website content
- Lunch and Learn
- Conference speakers
- Help the association staff
- Grants thru the HomeServe Cares Foundation
Leak Protection
The program provides a solution for utilities to recapture lost revenue from customer water leaks and protect customers from an unforeseen and potentially costly expense from water loss.
Utility Benefits |
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Customer Benefits |
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Line Protection
The program provides a solution for utilities to recapture lost revenue from customer water leaks and protect customers from an unforeseen and potentially costly expense from water loss.
Utility Benefits |
|
Customer Benefits |
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WATER LEAKS HAVE HUGE IMPACT
34 billion gallons of water are lost due to residential water leaks, according to the EPA
62,000 gallons wasted per leak is the national average
10% of homes leak 90+ gallons per day
75% of Americans are not aware their line is their responsibility
2.2 billion dollars were wasted in water production
$350.11 is the national average cost for a water leak