by ServLine | Sep 14, 2021 | Press Releases
Program protects customers faced with high water bills resulting from leaks on their property Chattanooga, Tenn. (September 14, 2021) – The U.S. Environmental Protection Agency (EPA) estimates that at least ten percent of homes in the U.S. have a water leak of 90 or...
by Brian Hazelet | May 11, 2021 | Aging Infrastructure, Maintenance
The National Rural Water Association recently hosted a roundtable to discuss the impact of COVID-19 on revenue loss for rural water utilities with an expert panel that included Michael Preston, Legislative Analyst, National Rural Water Association; Connie Stevens,...
by Mark Slater | Apr 2, 2021 | Aging Infrastructure, Financial Shock, Maintenance
It’s something that every water utility manager has experienced: a customer opens their mailbox only to find a surprisingly large bill because of a water line leak and their first reaction is to call your staff. In most cases, when a utility bill jumps up by hundreds...
