Partner Testimonials

Working with ServLine has been a win-win for our customers and the utility. It has saved both the utility and customers thousands of dollars. The process has been easy and efficient with claims being handled promptly.

Kenny Baird, General Manager, LaFollette Utilities

“At the end of the day, our job is to provide service to a customer with a vital need they have every day. ServLine assists the utility to do that.”

Bob Freudenthal, Executive Director, Tennessee Association of Utility Districts

“ServLine has already been a blessing even during the very first month being on board!”

Sherry Walker, Office Manager, Dade County Water Authority

“The ServLine program provides great savings of both money and time dealing with leak adjustments, as well as providing greater benefit to our customers. It’s a win-win!”

Tommy Fannin, CFO, Ocoee Utility District

“This program [ServLine] directly impacts our customers by eliminating the burden of a high water bill due to a leak. Our customers are very appreciative to us for providing this service.”

Jimmy Langley, General Manager, Luttrell, Blaine, Corryton Utility District

“Our ServLine experience has been fantastic. It has helped us with all facets of our work. Customer interaction, customer options, revenue control, etc. I am very pleased and extremely satisfied with the product.”

Liz Ordiales, Mayor, City of Hiawassee, GA

“I can’t say enough about this program! ServLine is what we are all about in the top of our conversation with our new customers and current customers who ask or hear us talking about it. It has saved our municipality several thousands of dollars we would have written off. ServLine has also helped with our ‘resident longevity.’ Meaning, if the customer has a leak and owed a huge bill that they couldn’t pay, the customer would get so behind and end up cut off and/or vacating the residence and end up on our collections list. ServLine has been a lifesaver for us and our customers and has brought tears of joy and relief. This is the best program out there!”

Jennie Cagle, Waterworks Department Manager, City of Niota, TN

“We would like to thank all of ServLine’s staff members that we have had the pleasure of dealing with. They are professional, efficient, and pleasant. Thanks to all of you!”

Angel Fair, City Clerk, City of Morganton, GA

Customer Testimonials

“I was, at first, skeptical about the monthly cost and wisdom of purchasing ServLine. Then I had one of those unfortunate incidents of corrosion eating through a fitting just downline of my meter. As soon as I received the first high water bill, I located the leak and repaired it. The claim process was as expected as to required information, and payment was fast. I have had several of these water line breaks over the years in various places. I believe ServLine is a great answer to cost containment for water loss beyond my control.”

Castalian Springs-Bethpage, Water Utility Customer

“My claims adjuster was excellent. He followed up with me very timely and answered all the questions I had.”

Eastside Utility District Customer

“Such a relief to have this assistance. That high of a water bill would have been such a strain on our finances.”

Eastside Utility District Customer

“The process was quick and easy. I was refunded my excess
water bill within 3-4 days.”

Eastside Utility District Customer

“I’m very well pleased everything was handled in a timely manner.”

Eastside Utility District Customer

“I found this to be a very easy process.”

Eastside Utility District Customer