Water Leaks Happen

Most leaks cause painful interactions between a water service provider utilities and its customers. High charges result in intense stress and embarrassment… Are you ready to end the vicious cycle?  

As a water service provider, you take on the vital task of working hard to provide one of life’s most valuable resources, water, to all who need it. You train and equip your staff to offer the highest quality water and services, facing countless challenges while providing excellent customer service.

FACING A LEAK PROBLEM: Across the country, customers’ personal water infrastructure is crumbling. Utilities spend considerable time, effort, and resources to constantly improve and maintain assets, but customers rarely think about their water system until they have a leak. More than 75% of Americans are not aware that they are responsible for the water line running from the meter to the foundation of their home, so a line break brings unexpected costs.

LOSING THE MONEY BATTLE: The EPA estimates that at least 10% of homes in America have a water leak of 90+ gallons each day. Every 3 1/2 years 10-11 percent of your connections will face a severe leak ranging from costly 100’s to 1,000’s of dollars causing high water bills. In 2016, more than 1 trillion gallons of water was lost due to residential water leaks alone. That is more water than all that is needed to supply Los Angeles, Miami and Chicago combined. Residential leaks annually record a costly 2.2 billion dollars just to produce at the national average of $0.04 per 1000 gallons. Leaks happen every day and it will only continue to get worse.1

AFFECTING YOUR CUSTOMER OPINION: Most leaks cause painful interactions between the water utility provider and its customers. High charges result in intense stress and embarrassment, especially for those living paycheck to paycheck or on a fixed income. It can be a humiliating experience. Regularly leaks cause customers endless frustration with their utility provide, and you’re dedicated to helping them solve the problem. Although it can feel like a  neverending process, the ServLine program can help end the cycle.

CONQUER IT WITH SERVLINE: We pay high water bills caused by customer leaks. Equipped with ServLine’s Leak Program, you can free your customers from the burden of a high water bill while providing a huge boost to your Utility’s customer service success. We reliably deliver the greatest impact by helping utilities generate significant revenue from lost goods and services. Plus, you can provide up to $2,500 per leak in relief to your customers at no cost to your utility.

 

CUSTOMER WATER LEAKS
LOSE MORE THAN
1 TRILLION GALLONS
ANNUALLY

When Your Customer has a Leak on Their Side of the Meter…

 

The water service provider spends resources and manpower to adjust, track, inspect, get paid, and follow-up, managing the homeowner’s problem. But at the end of the day, your customer holds ongoing frustration against you for having to pay a high water bill.

Costs

  • Customers’ excess bills get paid up to $2,500 by ServLine
  • Utility recaptures lost revenue from adjustments and bad debts

 

Administration

  • Staff workload is reduced and becomes simplified and consistent

 

Customer Satisfaction

  • Public relations improved
  • Greater satisfaction with utility

 

What Do Customer Water Leaks Actually Cost?

Average Loss of
Water:
62,000 Gallons

Disruptive Time-
Consuming
Process

Average Loss of
Money:
$350.11 / Leak

Significant
Level of Office
Staff Stress

Lost Opportunity
Cost on Other
Endeavors

What Do You Need Protected?

Primary Protection

Enhanced Protection

Water & Sewer Leak

AUTO-ENROLLED UP TO $2,500/LEAK*

Call us to decline protection and accept full responsibility for water bills caused by water leaks.

Water & Sewer Line

AUTO-ENROLLED UP TO $10,000/REPAIR

FROM METER TO FOUNDATION NO DEDUCTIBLE NO ANNUAL LIMIT CALL TO ENROLL

1.
FILL OUT OUR
QUESTIONNAIRE

2. WE CUSTOMIZE YOUR PROGRAM

3.
YOU APPROVE US
TO BEGIN SERVICE

4.
WE EXECUTE
AND MANAGE

We’ve Got People Ready To Serve You Now.

CALL TODAY AND GET STARTED
(888) 778-5463

Launch Your ServLine Program, Strengthen Your Utility And
Change Your Customer’s Lives One Leak At A Time!
THEY’LL LOVE YOU FOR IT!